Have you had enough of the predictions for 2014? Skip the fortune telling and rely on client service.


From investment gurus, geniuses and all around crystal ball readers…

Market up.
Market down.
Market up with a “correction” in the middle.
Market down after a spike to new highs. And so on.

It reminds me of Abbott and Costello.

“Now I throw the ball to first base, whoever it is drops the ball, so the guy runs to second. Who picks up the ball and throws it to What. What throws it to I Don’t Know. I Don’t Know throws it back to Tomorrow —hey, a triple play.”

They’re playing the same game, but they don’t know how to keep score.

Next, we have the economaniacs…

Easing. Tapering. Tightening. Janet Yellen. Oh my!

UGH…it’s mind-numbing madness. You’d be better off trying to pick who’ll succeed Florida State as the 2015 national champ.

So I have a suggestion…IGNORE all the can’t miss financial predictions. Consider the single most important barometer for the success of your business.

Focus your forecasting on client service.

NOTHING is more important.

Client service is an all weather sport. The success of every financial advisory practice is a direct reflection of the way YOU deliver client service.

The talking heads become nothing more than noise.

Here’s how it plays out…

Market keeps soaring; economy keeps humming…clients feel appreciated. You haven’t let good times become an excuse for skimpy client service.

Don’t let up.

Then when the economy sputters or the markets correct…you’re not caught with your pants down. When you call, your clients don’t treat you like a long lost stranger.

Your clients know you are on top of your game.

Worst case scenario: markets go down; the economy sucks…clients know they’re still on track for their most important financial goals. They don’t need to be re-educated on the way you’ve positioned their portfolio and their plan.

You’ve been playing championship caliber ball.

And that’s why I’ve written a new book: “Delivering the Ultimate Client Experience“. It’s a playbook for keeping your best team on the field through thick and thin.

My client service approach, when properly applied, can grow your business by 25% (or more) in less than 6 months. It’s NOT based on wild predictions, marketing hype, high commission products or working more.

Check it out.

You see, I don’t like teaching theory. I want to have an immediate impact on your business. My system revolves around proven, easy-to-implement ideas.

With my system, you can quickly turn client service into increased income, happier clients and greater personal freedom.

Wishing you the best in 2014!

Rob Brown
Founder, Encore Partners

P.S. When you order a copy of my book through my website, you’ll save a few bucks. Plus, 100% of your purchase price will go to charities that promote reading and childhood literacy. I’m picking up the entire cost of printing, shipping and handling


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