Financial Advisor Disconnect?
[embedplusvideo height=”400″ width=”600″ editlink=”http://bit.ly/1jwYkFY” standard=”http://www.youtube.com/v/EnPeaCdkk6w?fs=1″ vars=”ytid=EnPeaCdkk6w&width=600&height=400&start=&stop=&rs=w&hd=0&autoplay=0&react=1&chapters=¬es=” id=”ep8105″ /] There is a disconnect between client perception and what many financial advisors think. About two-thirds of advisors say they are doing holistic financial planning for clients, yet only one-third of advisors have financial plans in place for all of their clients.
Referrals through Advocacy – LinkedIn Style
Without question, advocacy is the most powerful method for gaining referrals. And equally undeniable is the fact that referrals account for the vast majority of new clients. Now, LinkedIn helps advisors make it easier than ever. Read More
Are You Just Singing Along…Kumbaya?
You think, “If my clients don’t bother me, then I won’t bother them.” I call this kumbaya financial advice. Everyone (you and your clients) is just sitting around the campfire singing that happy tune…
The market is up…yay…kumbaya.
The fed is accommodating…yay…kumbaya.
I hope this never ends…yay…kumbaya.
Oh yaaaay…kumbaya.
My Face Turned Red
A few weeks back, I was in a room full of very successful entrepreneurs. You’d love to have these folks as your clients. For many financial advisors, they would be “ultimate clients”.
…Major league internet gurus
…Owners of mind-blowing manufacturing businesses
…Inventors with real, money-making inventions
…Consultants, authors and experts of all types
During my portion of this exclusive mastermind session, I was talking about my new book (Delivering the Ultimate Client Experience). And we got onto the topic of client service. Suddenly, one of the sharpest guys in the room decided to conduct a flash poll.
“How many of you need a financial advisor like the one Rob described?” Read More
Revolutionary Pay Structure for Financial Advisors
To start, let me borrow the disclaimer from Law & Order: “The following story is fictional and does not depict any actual person or event.”
(In other words, I am NOT a recruiter.)
I’m thinking of starting a brand new investment firm…Ultimate Client Advisory Services. We’ll have a revolutionary pay structure for our financial advisors. Annual payouts for some advisors could well exceed 100% of the revenues they generate. Read More
Gurus, Economaniacs, and My New Book
Have you had enough of the predictions for 2014? Skip the fortune telling and rely on client service.
From investment gurus, geniuses and all around crystal ball readers…
Market up.
Market down.
Market up with a “correction” in the middle.
Market down after a spike to new highs. And so on.
It reminds me of Abbott and Costello. Read More
Or learn about the new book on “Delivering the Ultimate Client Experience” at http://ultimateclientexperience.com
How much time do you spend with your clients?
Most advisors spend well less than half of their time in client-facing activities. They’re not doing the simple stuff often enough…phone calls, reviews, proposals, personal emails, handwritten notes and special events.
This is an expensive mistake. Read More
The “Golden Rules” of Practice Management
Over the last ten plus years I’ve developed a system to help financial advisors deliver the “Ultimate Client Experience”. It has provided countless advisors with tools and strategies for delivering superior client service and growing their businesses. We’ve found that it doesn’t have to be a time-consuming or expensive process. In fact, it’s remarkably straightforward, […]